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Accessibility Statement

Last Updated: June 2026

Our Commitment to Accessibility

Mr. Documents LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website, www.documentsbymr.com, is accessible and easy to use.

Measures to Support Accessibility

To ensure a seamless user experience, Mr. Documents LLC takes the following measures:

  • We utilize built-in accessibility tools and layouts provided by our hosting platform, Wix, which are designed to align with modern web standards.

  • We aim to format our text, headers, and bullet points clearly so that screen readers and assistive technologies can easily navigate our consumer protection resources.

  • We design our service options and booking paths to be clear, scannable, and straightforward for users with cognitive or visual differences.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. Mr. Documents LLC strives to conform to WCAG 2.1 Level AA standards to the best of our digital platform's capabilities.

Feedback & Assistance

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, experience difficulty navigating any part of our site, or need assistance accessing our services, please let us know so we can accommodate you directly:

  • Email: Btrapp@documentsbymr.com

  • Text Message Support: 586-353-8258

  • Response Time: We aim to respond to all accessibility inquiries within 2 business days.

Mr. Documents

Have a Question? Text Our Team

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We operate a dedicated, secure text line to give our clients fast answers without the hassle of hold times.

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💬 Text your message to: 586-353-8258

Please include your name and a brief description of the debt collection or credit report issue you are facing. A consumer advocate will respond shortly.

 

By text messaging us, you agree to our SMS Privacy Policy. Message and data rates may apply. Reply STOP to opt-out.

​Hours of Operation:

 

  1. Document needs Monday - Thursday 7p - 9p, Friday 7p - 8p EST.

  2. Saturday for consultations 11am - 3pm, for documents 10am - 11am and 3pm - 6pm EST

  3. Sunday - CLOSED

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Privacy Policy

Accessibility Statement

Terms & Conditions

Refund Policy - NO REFUNDS 

 

© 2035 by Mr. Documents. Powered and secured by Wix 

Disclaimer: Mr. Documents LLC helps consumers learn about and protect their consumer rights and provides document preparation services. We are NOT a law firm and DO NOT provide legal advice or credit repair services. All services are for educational and clerical purposes at the direction of the consumer.​

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