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Privacy Policy

By using our site or services, you agree to the terms outlined in this Privacy Policy.

 

 

 

1. Information We Collect

 

 

We may collect the following types of information:

 

  • Personal Information: Name, email address, mailing address, and any other information you voluntarily provide to us when filling out forms or purchasing services.

  • Payment Information: When you make purchases, we may collect billing details through a secure third-party payment processor. We do not store your full payment information.

  • Usage Data: Information such as your IP address, browser type, access times, and pages visited may be automatically collected to improve our site performance and user experience.

 

 

 

 

2. How We Use Your Information

 

 

We use the information we collect for the following purposes:

 

  • To deliver and improve our services

  • To respond to inquiries and provide customer support

  • To process payments and send transaction confirmations

  • To send important updates or policy changes

  • To improve website functionality and user experience

  • To comply with legal obligations

 

 

 

 

3. Sharing Your Information

 

 

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

 

  • Trusted third-party service providers who assist with business operations (e.g., payment processors, email platforms)

  • Law enforcement or legal authorities, when required by law or to protect our rights

 

 

 

 

4. Cookies and Tracking Technologies

 

 

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control or disable cookies through your browser settings.

 

 

 

5. Data Security

 

 

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission is ever 100% secure, and we cannot guarantee absolute security.

 

 

 

6. Your Rights

 

 

You have the right to:

 

  • Access, update, or delete your personal information

  • Withdraw your consent at any time

  • Request details of the data we have about you

 

 

To exercise these rights, contact us at Btrapp@documentsbymr.com.

 

 

 

7. Third-Party Links

 

 

Our website, www.documentsbymr.com, may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before sharing any information.

 

 

 

8. Changes to This Policy

 

 

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

 

 

 

9. Contact Us

 

 

If you have questions or concerns about this Privacy Policy, please contact us at:

 

Mr. Documents LLC

Email: Btrapp@documentsbymr.com

 

 

 

10. Text/SMS Privacy & Disclosure Clause

Text Messaging (SMS) Communication and Privacy Policy

By providing your mobile phone number to Mr. Documents LLC, you explicitly consent to receive text messages (including scheduling reminders, service updates, and response communications) from us at 586-353-8258.

  • Frequency and Rates: Message frequency varies based on your inquiry and scheduled services. Message and data rates may apply depending on your mobile carrier plan.

  • Absolute Privacy: We value your privacy above all else. No mobile phone numbers, opt-in data, or consent information collected for the purposes of SMS communication will be shared, sold, rented, or traded with third parties, affiliates, or partners for marketing or promotional purposes under any circumstances.

  • How to Opt-Out: You can opt-out of text communications at any time. To stop receiving text messages from Mr. Documents LLC, simply reply to any message with the word STOP. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.

  • Help: For assistance or questions regarding our messaging, you can reply with the word HELP or contact us directly at Btrapp@documentsbymr.com.

Have a Question? Text Our Team

We operate a dedicated, secure text line to give our clients fast answers without the hassle of hold times.

💬 Text your message to: 586-353-8258

Please include your name and a brief description of the debt collection or credit report issue you are facing. A consumer advocate will respond shortly.

 

By text messaging us, you agree to our SMS Privacy Policy. Message and data rates may apply. Reply STOP to opt-out.

Hours of Operation:

 

  1. Document needs Monday - Thursday 7p - 9p, Friday 7p - 8p EST.

  2. Saturday for consultations 11am - 3pm, for documents 10am - 11am and 3pm - 6pm EST

  3. Sunday - CLOSED

© 2035 by Mr. Documents. Powered and secured by Wix 

Disclaimer: Mr. Documents LLC helps consumers learn about and protect their consumer rights and provides document preparation services. We are NOT a law firm and DO NOT provide legal advice or credit repair services. All services are for educational and clerical purposes at the direction of the consumer.

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