Refund Policy
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At Mr. Documents LLC, we are committed to providing high-quality document preparation and educational consultation services. Due to the nature of our work, which involves personalized and time-sensitive services, we have established the following refund policy:
1.
No Refunds on Completed Services
All sales are final once a document has been prepared or a consultation has been delivered. We do not offer refunds on completed services, including but not limited to customized documents, templates, or scheduled consultations.
2.
Cancellations
If you need to cancel a consultation appointment, you must notify us at least 24 hours in advance to receive a full refund or reschedule at no cost. Cancellations made with less than 24 hours’ notice may not be eligible for a refund.
3.
Duplicate Charges or Errors
If you believe you were charged in error or have experienced a duplicate payment, please contact us immediately at info@documentsbymr.com. We will investigate and issue a refund if appropriate.
4.
Client Satisfaction
If you are dissatisfied with your experience, we encourage you to reach out to us by email. While we cannot guarantee refunds, we are committed to addressing your concerns and will work with you to find a resolution.
5.
Non-Legal Disclaimer
Mr. Documents LLC does not provide legal advice or representation. All services are educational and for informational purposes only. Refunds will not be issued on the basis of legal expectations or outcomes.
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